Terms of service

A. INTRODUCTION

www.Sunchase-usa.com (the “Website”) is owned by and/or operated by Sunchase Americas, Inc. (hereinafter “Sunchase”). If you have any question or complain regarding the Website or these terms and conditions, you can contact us at:

Sunchase Americas, Inc.
14 Cortlandt Street, Suite 2S-1
Mt. Vernon, NY 10550

[email protected]

B. USAGE OF WEBSITE

  1. These terms and conditions and any other policies referred to in these terms and conditions (including any policies or documents to which a link is provided from these terms and conditions) (together the “Terms”) apply to your use and access to the Website and any other website or application permitting you to place an order with Sunchasefor any products and services (such websites and applications being the “Applications” for the purpose of these Terms) including all orders submitted by you for any products or services made available by us for purchase over the Website and/or the Applications. As the context requires, references to “Website” in these Terms shall also include Applications as applicable. By accessing this Website and/or Applications you acknowledge that you have read, understand, and agree to be unconditionally bound by these Terms and we therefore advise you to read these Terms carefully and to save or print a copy of these Terms and Conditions for future reference. If you do not agree to these Terms, you must cease using and accessing the Website and all Applications immediately. The Terms may be changed and updated from time to time and any changes will be effective from the publication of the amended Terms on the Website or relevant Application. Please note that all options available on our Website may not be available on any Application or the Website accessed using a mobile device.
  2. Please note that these Terms do not affect your statutory rights as a consumer.
  3. You agree that the information you provide when you register on this Website is not misleading, true and accurate in all respects and you will notify our customer service team of any changes to that information.
  4. We may change, withdraw, or suspend access to this Website (in whole or part and permanently or temporarily) with or without notice and with no liability to you.
  5. This Website may include links to other websites or resources (“Linked Websites”). Sunchasehas no control over the content of Linked Websites and you agree that, should you access a Linked Website using a link from this Website, Sunchase is not responsible for the availability of the Linked Websites, and is not liable in any way for the content of Linked Websites, including (without limitation) any goods or services available from such Linked Websites, other advertising or content on such Linked Websites or the use that such Linked Websites make of your personal information. Furthermore, Sunchase will not be responsible for any offence, damage or loss caused by or connected to the use or reliance on such Linked Websites or the content thereon.
  6. Sunchasemay deny you to access to this Website for publication at any time in its sole discretion. Examples of when we may so deny you to access include but not limited to where we believe that your use of the Website is in violation of any of these Terms, any law or the rights of any third party or is not respectful to others.
  7. You hereby agree to be responsible to Sunchasefor and indemnify, defend and hold harmless Sunchase and keep Sunchase indemnified against all costs, damages, expenses, losses and liabilities (including reasonable attorney’s fees) incurred and/or suffered by Sunchase as a result of any claim in respect of your use of the Website or any activity related to your account by you or any person other than Sunchase.
  8. The Website and its services are not directed toward children under the age of 13. If you are under the age of 13, you are not permitted to use the Website or its services.

 

C. PURCHASE OF PRODUCTS

  1. ACCEPTANCE OF ORDERS

    1
    All information on the Website is an invitation to treat only and is not an offer or unilateral contract. You agree that your order is an offer to purchase the products listed in your order (the “Products”) from us on the Terms. All orders submitted by you are subject to acceptance by us. We may choose not to accept your order in our discretion for any reason without liability to you.

    1.2
    After submitting an order to us, we will send you an order confirmation email with your order number and details of the Products you have ordered. Please note that this email is an acknowledgement that we have received your order and is not an acceptance of your order. Acceptance of your order and the formation of a contract of sale between us and you will not take place unless and until we have sent you an email confirming that the Products have been dispatched (“Order Shipping Confirmation”).

    1.3
    When placing an order for the first time, you may be required to or may be offered the option to register with us and complete certain required fields on an order form. We may provide you with and/or ask you to use identifications and passwords and other means for you to be able to access certain areas of the Website, such as the My Bag section of the Website (“Secure Access”). When we do so, it is on the condition that you shall be responsible for ensuring that such Secure Access is kept secure and confidential at all times. You shall comply with all security directions and/or recommendations given by us and inform us immediately if you become aware of or suspect any unauthorized use of the Secure Access or if the Secure Access becomes available to an unauthorized party. Without prejudice to our other rights and remedies, we may suspend your access to the Website without liability to you, if in our reasonable opinion, such action is necessary for safeguarding the Website.

    1.4
    In the event prolonged inactivity causes your connection to the Website to fail, your selection of goods may be lost. In such case, you will be required to re-enter your selection. Please note that items in your shopping bag and on your Wishlist are not reserved and may be purchased by other customers.

    1.5
    Before you submit your order, you will be given the opportunity to review your selection, check the total price of your order and correct any input errors.

    Terms of Service

    A. INTRODUCTION

    The website sunchase.shop (the “Website”) is owned and operated by Sunchase (hereinafter “Company”). If you have any questions or complaints regarding the Website or these Terms and Conditions, please contact us at:

    Sunchase[Address][City, State, ZIP Code][Email]

    B. USAGE OF WEBSITE

    These Terms and Conditions, along with any other policies referred to herein (including any policies or documents linked from these Terms) (together the “Terms”), apply to your use and access to the Website and any other website or application permitting you to place an order with Sunchase for any products and services (such websites and applications being the “Applications” for the purpose of these Terms), including all orders submitted by you for any products or services made available by us for purchase over the Website and/or the Applications. By accessing this Website and/or Applications, you acknowledge that you have read, understood, and agree to be unconditionally bound by these Terms. We advise you to read these Terms carefully and to save or print a copy for future reference. If you do not agree to these Terms, you must cease using and accessing the Website and all Applications immediately.

    These Terms may be updated from time to time and any changes will be effective from the publication of the amended Terms on the Website or relevant Application. Please note that not all options available on our Website may be available on any Application or mobile device. These Terms do not affect your statutory rights as a consumer.

    You agree that the information you provide when you register on this Website is accurate and true, and you will notify our customer service team of any changes.

    We may change, withdraw, or suspend access to this Website (in whole or part, permanently or temporarily) with or without notice and without liability to you.

    This Website may include links to other websites or resources (“Linked Websites”). [Name] has no control over the content of Linked Websites and is not responsible for their availability, content, or use of your personal information. [Name] will not be responsible for any offence, damage, or loss caused by or connected to the use or reliance on Linked Websites.

    [Name] may deny you access to this Website at any time in its sole discretion. This may include instances where we believe your use of the Website violates these Terms, any law, the rights of any third party, or is disrespectful to others.

    You agree to indemnify, defend, and hold harmless Sunchase from all costs, damages, expenses, losses, and liabilities (including reasonable attorney’s fees) incurred as a result of any claims related to your use of the Website or any activity related to your account by you or others.

    The Website and its services are not directed at children under the age of 13. If you are under 13, you are not permitted to use the Website or its services.

    C. PURCHASE OF PRODUCTS

    Acceptance of Orders

    1. All information on the Website is an invitation to treat and not an offer or unilateral contract. Your order is an offer to purchase the products listed in your order (the “Products”) from us on the Terms. All orders are subject to acceptance by us. We may choose not to accept your order for any reason without liability.

    2. After submitting an order, you will receive an order confirmation email with your order number and details of the Products you have ordered. This email acknowledges receipt of your order but does not constitute acceptance. Acceptance and the formation of a contract of sale between us will only occur once we have sent you an email confirming that the Products have been dispatched (“Order Shipping Confirmation”).

    3. When placing an order for the first time, you may need to register and complete required fields on an order form. We may provide you with identifications and passwords for accessing certain areas of the Website (“Secure Access”). You are responsible for ensuring that Secure Access is kept secure and confidential. Inform us immediately if you suspect unauthorized use of Secure Access. We may suspend your access to the Website without liability if necessary to safeguard the Website.

    4. Prolonged inactivity may cause your connection to fail, and items in your shopping bag or Wishlist may not be reserved. You may need to re-enter your selection.

    5. Before submitting your order, you will have the opportunity to review your selection, check the total price, and correct any input errors.

    6. Terms of Service

      A. INTRODUCTION

      The website sunchase.shop (the “Website”) is owned and operated by Sunchase (hereinafter “Company”). If you have any questions or complaints regarding the Website or these Terms and Conditions, please contact us at:

      Sunchase[Address][City, State, ZIP Code][Email]

      B. USAGE OF WEBSITE

      These Terms and Conditions, along with any other policies referred to herein (including any policies or documents linked from these Terms) (together the “Terms”), apply to your use and access to the Website and any other website or application permitting you to place an order with Sunchase for any products and services (such websites and applications being the “Applications” for the purpose of these Terms), including all orders submitted by you for any products or services made available by us for purchase over the Website and/or the Applications. By accessing this Website and/or Applications, you acknowledge that you have read, understood, and agree to be unconditionally bound by these Terms. We advise you to read these Terms carefully and to save or print a copy for future reference. If you do not agree to these Terms, you must cease using and accessing the Website and all Applications immediately.

      These Terms may be updated from time to time and any changes will be effective from the publication of the amended Terms on the Website or relevant Application. Please note that not all options available on our Website may be available on any Application or mobile device. These Terms do not affect your statutory rights as a consumer.

      You agree that the information you provide when you register on this Website is accurate and true, and you will notify our customer service team of any changes.

      We may change, withdraw, or suspend access to this Website (in whole or part, permanently or temporarily) with or without notice and without liability to you.

      This Website may include links to other websites or resources (“Linked Websites”). [Name] has no control over the content of Linked Websites and is not responsible for their availability, content, or use of your personal information. [Name] will not be responsible for any offence, damage, or loss caused by or connected to the use or reliance on Linked Websites.

      [Name] may deny you access to this Website at any time in its sole discretion. This may include instances where we believe your use of the Website violates these Terms, any law, the rights of any third party, or is disrespectful to others.

      You agree to indemnify, defend, and hold harmless Sunchase from all costs, damages, expenses, losses, and liabilities (including reasonable attorney’s fees) incurred as a result of any claims related to your use of the Website or any activity related to your account by you or others.

      The Website and its services are not directed at children under the age of 13. If you are under 13, you are not permitted to use the Website or its services.

      C. PURCHASE OF PRODUCTS

      1. Order Acceptance

      1.1. You will only be charged for products (together with the relevant delivery charges and applicable sales tax, if any) when they have been dispatched to you.

      1.2. While all the Products sold through the Website will always correspond with their description, variations in both the manufacturing processes we use and also the display properties of the computer hardware you use to view our Website may mean that the colors, fabrics, and designs of the Products displayed on our Website and the Products received by you may differ in appearance in minor respects.

      1.3. We do not accept orders where the corresponding delivery address you give is that of an entity or individual providing freight forwarding services. In the event that we do accept any order and we subsequently become aware that the corresponding delivery address for such order is that of an entity or individual providing freight forwarding services, we shall be entitled to cancel such order upon notice to you by email or telephone.

      1.4. We may need to verify information you provide before we accept an order, and may cancel or limit an order any time after it has been placed. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, re-sellers, or distributors. If payment has already been made and your order is cancelled or limited, we will refund you any payment made for the [Product] that will not be shipped due to cancellation or limitation of an order in the same tender as the original purchase.

      2. PRICES

      2.1. All prices of Products on this Website are stated in United States Dollars and are the price for the Products only. They do not include any applicable sales tax payable. They do not include the charge for delivery. Please see the “Shipping” page for the details of the delivery charges.

      2.2. [Name] may vary the prices of Products listed on this Website at any time and without any notice.

      2.3. The terms contained in the promotion details apply to all promotional offers.

      3. PAYMENT TERMS

      3.1. The total cost of your order will be the purchase price for the Products, plus any delivery charge, and applicable sales tax, if any.

      3.2. Please note that we accept payment in United States Dollars.

      3.3. You confirm that the credit card that is being used is yours and that all details you provide to us in respect thereof including, without limitation, name and address details are complete, correct, and accurate. You further confirm that the credit/debit card is valid and the inputted payment details are correct. All credit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your card refuses to authorize payment, we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.

      3.4. If your credit/debit card is not denominated in the currency of your purchase indicated on the Website, the final price may be charged in the currency of your card. Such final price is calculated and charged by your card issuer or bank and therefore we shall not be responsible for any cost, expense, charge, or other liability which may be incurred or suffered by you as a result of your card issuer charging you in a different currency other than the currency of your purchase as displayed on the Website.

      4. DELIVERY, TITLE, AND RISK

      4.1. Orders will be sent to the delivery address that you have given on your order form. We cannot be held responsible if that delivery address is incorrect or incomplete.

      4.2. Title in the Products will pass to you on the later of: (a) the date on which we receive payment in full for such Products; and (b) the date and time of delivery of such Products to your nominated address.

      4.3. Once a Product has been received by you, all risk of damage to, or loss of, the Product shall pass to you.

      5. RETURNS

      Should you wish to cancel or return any Products, you may only do so in accordance with our Return policy.

      D. [NAME] REWARDS CLUB

      1. MEMBERSHIP

      Participation in the [Name] Rewards Club point program (“Program”) and the benefits of the Program are offered at the sole discretion of [Name]. Eligible customers may enroll. The Program is valid for transactions on sunchase.shop online store only. Transactions at any other stores including [Name] boutiques in department stores, corner stores at partner retailers, and international physical stores and online stores are not valid. Upon enrolling, you will be assigned a [Name] Rewards Club account (“Points Account”). As you shop, you accumulate points in your Points Account from time to time, which you may use to shop at sunchase.shop.

      2. ELIGIBILITY

      Only customers over 18 years of age with a valid address in the United States and United States territories may become members in the Program. Corporations, associations, and other groups may not participate. [Name] reserves the right to disqualify any person from participating if, in our sole judgment, that person appears to be violating these Terms & Conditions, making purchases for a business or for resale, manipulating the Program, making excessive returns, or otherwise acting inconsistent with the Program’s intent. If a member is disqualified, they forfeit their points balance.

      3. TIER MEMBERSHIP

      A “One Star” tier membership is the base membership level in the Loyalty Program. Upon reaching certain milestones, a member will earn higher membership status, such as “Double Stars” or “Triple Stars”. The requirements for earning higher status and its benefits are set forth below. If the total purchase amount for the past year does not meet the current tier standard, you will lose a star(s).

        One Star Double Stars Triple Stars
      Spend Amount per One Year Free to join $500 $1,500
      Earn Points 1 Point per 1 Dollar 2 Points per 1 Dollar 3 Points per 1 Dollar
      Welcome Bonus Points 300 500 1,000

      4. CALCULATION OF POINTS

      The amount of your purchase of merchandise is calculated into points, as set forth above. We may offer more points per 1 dollar spent on certain products. Points are calculated on the price of products at the time of purchase. Points are not earned on taxes or shipping and handling charges. Points are not available on canceled or returned orders.

      5. POINTS REDEMPTION

      Points can be redeemed on a future purchase at sunchase.shop. The redemption value is as follows:

      • 500 points = $10 off
      • 1,000 points = $25 off
      • 2,000 points = $60 off

      Points are only redeemable for discounts on products purchased directly through sunchase.shop. Points have no cash value, cannot be redeemed for cash, and cannot be used for taxes or shipping fees.

      6. TRANSFER OF POINTS

      Points are non-transferable. You may only use points accumulated in your own account. Points are not transferable from one account to another, nor are they transferrable upon death, or by operation of law.

      7. CANCELLATION OR CHANGES

      We reserve the right to cancel or modify the Program, the points structure, or these Terms at any time without notice. Your continued participation in the Program after any changes have been made constitutes your acceptance of the changes. If we terminate the Program, you will have 30 days from the notice date to redeem any accumulated points.

      E. WARRANTIES AND LIMITATION OF LIABILITY

      1. WARRANTIES

      1.1. We do not warrant that this Website, or any content or information provided through the Website, will be error-free, uninterrupted, or free of viruses or other harmful components.

      1.2. All products and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Sunchase disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

      2. LIMITATION OF LIABILITY

      2.1. [Name] shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of this Website or its products or services, even if Sunchase has been advised of the possibility of such damages.

      2.2. In no event shall Sunchase’s total liability to you for any damages, losses, or causes of action exceed the amount paid by you, if any, for accessing this Website or purchasing products from Sunchase.

      F. GOVERNING LAW

      These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of laws principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [State].

      G. CONTACT US

      For any questions regarding these Terms and Conditions, please contact us at:

      Sunchase[Address][City, State, ZIP Code][Email]

      H. ENTIRE AGREEMENT

      These Terms constitute the entire agreement between you and Sunchase regarding the use of the Website and supersede any prior agreements between you and Sunchase regarding the same subject matter.